The alert emails are excellent, it allows us to keep a track of our costs in regards to our phone calls… if they're racking up a huge bill we're aware of it immediately. - REMAX Alliance.
Easy to use, reliable, gives us credible data we can work with and gives us an overview of our call center. - John.
One of the things it identified for us in particular the number of lines coming into the business we weren't using all the lines even in peaks times… so it's helped us to reduce our cost by reducing the number of lines. - Remax.
With things like abandoned calls it enables us to assess whether we're being efficient in what we do in the office. - REMAX Alliance.
The fact that the data is stored off-site we are actually able to recall the data if we have problems with own server. - Budget Car and Truck Rental.
Good for our time management. - REMAX Alliance.
I would certainly vouch for the reliability, I actually can't think of one occasion where we've had a problem with it. - REMAX Alliance.
First of all, thanks for building such a brilliant product! We were originally looking for something to simply tell us how many phone calls we were making, taking and missing, but TIM4biz offers quite a bit more. We have already identified features that we didn't know we needed. ;-). - James.
It can be accessed from anywhere. - Ian.
The system has actually made us more accountable, has made the people more productive and given us the ability to know exactly where we're at any one time. - Budget Car and Truck Rental.
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